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1. General Guidelines
1: All doors, including the apartment’s main and back entrances and balcony doors should be locked when leaving the apartment.
2: In order to maintain a clean and well-maintained appearance of the property’s common areas, residents must clean up after themselves within a reasonable timeframe – both after daily use as well as after larger events.
3: Residents may not store weapons, fireworks, explosives or other objects that may cause personal harm.
4: Illegal substances are not allowed on the property. If a tenant is found to possess, consume or sell illegal substances on-site, immediate police action and expulsion from the property will ensue.
5: In case of missing items or damages incurred in the private room, common areas, stairwell or outdoor space, please contact DIS Facilities at fixit.disabroad.org. Residents are responsible for general maintenance of the apartment, including appliances. When a resident makes a fixit request, it is their responsibility to inform all other flat mates, so they are aware someone from facilities will be accessing the apartment. DIS is only responsible for repairing appliances listed in the rental contract.
6: DIS Facilities and external contractors can access the common areas in the apartment in connection with maintenance, repair and cleaning. They will always knock before entering the apartment. When accessing bedrooms, you will be notified. When you submit a fixit request related to your bedroom, you need to give access to your bedroom.
7: In case of acute problems (cracked water pipes, no power in the whole building, etc.), contact DIS Facility Emergency Phone at +45 3067 1044. If the problem is not urgent and you contact the DIS Facility Emergency Phone, you will be fined.
8: Replacement keys cost 500 DKK and are provided upon the submission of a Fixit request.
9: Residents and DIS students may only let their own guests into the building.
10: Residents and DIS students are responsible for the behavior of their guests, financially and otherwise.
2. The Apartment
1: Use of common spaces (such as kitchens, bathrooms, balconies etc.) should be agreed upon collectively by the residents. Such areas should always be clean, so as not to inconvenience the use of the space. All residents must participate in the upkeep and cleaning of the common area.
2: If property is damaged, and a single person can be held accountable, they will be held financially liable for any repairs needed. If this is not the case, residents in the flat will be jointly held liable for the damage, unless a resident can document their own absence during the event in which the damage occurred.
3: Make sure to air-out your flat and your room on a regular basis.
4: Smoking (including e-cigarettes and water pipes) is not allowed indoors. Smoking must take place a min. of 5 m. from the entrance areas. It is forbidden to smoke on balconies.
5: All WiFi and network equipment for the common WiFi signal is administered and maintained by DIS. It is strictly forbidden to disconnect or otherwise manipulate the physical and/or technical setup of the installed equipment in the apartment, as this can create outages and interruptions in the common WiFi connection. Contact IT services at at fixit.disabroad.org if you experience problems with the WiFi equipment or signal.
6: As internet is only offered via the common DIS WiFi signal, you must have an appropriate electronic device to connect to it. If your device is unable to connect, DIS IT services is available for guidance on how to purchase a wireless network card at the resident’s own expense and responsibility.
7: It is forbidden to install any appliances in the apartment without prior agreement with DIS.
3. Balconies
1: Balconies may not be used for storage. Furthermore, no barbecue equipment may be used on the balconies. DIS reserves the right to ask residents to remove items from the balcony, if they are deemed inappropriate.
4. Common Areas
1: Hallways and stairs (including in the basement) are fire escapes and may not be used for waste or storage of items. There must be free passage in these areas, at all times.
2: Keep the laundry room clean and tidy. Pick up your clothes within a reasonable time. Please be advised that use of the machines in the laundry room is at your own risk. DIS is not liable for any damages to your belongings. Contact the company listed in the laundry room with any maintenance issues.
3: Keep the fitness center clean and tidy. Wipe the instruments and put everything back in place after use.
4: Keep the Common Room clean and tidy. It is not permitted to book or host private arrangements in the common room. Maximum capacity should always be respected. Kollegium events organized by clubs or residents can be held in the common room. Cleaning must be done immediately after an event or usage of the common room. If needed, you should also sweep and wash the floor.
5: The common room is out of operation due to weekly professional cleaning of floor and surfaces.
6: Grilling is only allowed in designated areas and must be done using grills provided by DIS. Disposable grills, etc. are not allowed.
5. Parking
1: Bicycles must be parked in the appropriate bike rakes in the outdoor areas. Bicycles may not be stored in stairwells, hallways, common areas, apartment bedrooms, nor ever block the entrances to the Kollegium.
6. Standards of Conduct
1: Noisy behavior should at any time of day be with closed doors and windows. The use of musical instruments, stereos, TVs and other devices that make noise must at no time bother other residents in and around the property. Quiet hours (periods where noise levels must be completely subdued) are during the following hours:
Sunday-Thursday from 22:00 to 8:00.
Friday-Saturday from 23:00 to 8:00.
The only exception to the quiet hours is the monthly Kollegium party in the Common Room, organized by the Kollegium Social Committee.
Residents are encouraged to notify both fellow residents and/or neighbors about larger events.
2: In the event of complaints from residents or neighbors regarding violation of house rules or disputes between residents, DIS will contact all involved parties. All complaints should be directed to diskollegium@dis.dk All involved parties will be requested to engage in an active dialogue about the incident, either by e-mail, zoom/telephone or meeting. Disciplinary warnings will be issued should the house rules be violated. Repeated violations of the same nature can lead to termination of the contract.
3: The use of drills and other noisy tools may only take place between 8:00 and 17:00 on weekdays and between 11:00 and 17:00 on weekends.
4: Keep the outdoor areas clean. Do not throw anything (incl. cigarettes) on the ground, but rather use the appropriate trashcans provided.
5: No signs or anything else may be put on the outside of the building. Notes for residents and DIS students may be posted on the bulletin boards in the stairway.
6: Garbage must be sorted and discarded accordingly. Household waste, in a closed bag, goes in the general waste containers:
- Cardboard goes in the container that says ‘Pap’
- Biowaste (food, compost items) go in the container that says ‘Bioaffald’
- Glass goes in the containers that say ‘Glas’
- Used batteries go in the container that says ‘Batteries’
- Paper goes in the container that says ‘Papir’
- Plastic goes in the container that says ‘Plast’
- Hazardous Waste goes in the container that says ‘Farligt Affald’
- Metal goes in the container that says ‘Metal’
- Larger waste may not be discarded onsite, but must be taken to the closest recycling station
7. Pets
1: Animals are not allowed on the property.
8. Amendments
1: These house rules have been developed by DIS Copenhagen.
2: Complaints about the violation of any house rules can be sent to diskollegium@dis.dk, indicating the time, place and circumstances. DIS Copenhagen will, if possible, consult the parties and then decide what appropriate actions should take place.
3: Violation of these house rules may result in the termination of a rental agreement.
4: Employees from DIS Copenhagen have the right to incur consequences for violations of any house rules and their instructions must be followed.
5: DIS may alter the House Rules at any time, as needed.
Langebro Code of Community Engagement
All Langebro Kollegium residents should be respectful of their roommates, fellow Kollegium residents, and neighbors living close to the Kollegium. This includes, but is not limited to, the following:
- Communicating with respect to those around them
- Participating in the upkeep and cleaning of their apartments and shared spaces around the Kollegium
- Creating a healthy living environment by regularly discussing how to live together and collectively assuring that House Rules are followed
- Abiding by the Kollegium Quiet Hours:
- Sunday-Thursday (22:00 to 8:00)
- Friday-Saturday (23:00 to 8:00)
During the Kollegium Quiet Hours, windows need to be closed and only soft voices are allowed on balconies. Additionally, music should be turned down so that it cannot be heard outside of the apartment.
The basement room is for the common use of all residents of the Kollegium. You are expected to clean after yourself when using the facilities. The maximum capacity of the basement room must be respected.
All residents are always responsible for the behavior of their guests – on their floor and in the Kollegium’s common areas.
Action Plan for House Rules Violation
Residents, internal neighbors, or external neighbors can submit complaints about the violation of any house rules or disrespectful behavior by contacting DIS Housing staff at diskollegium@dis.dk
Complaints should include details of the type of behavior experienced, relevant documentation, date, and time of incident. DIS will, as much as possible, aim to keep the identity of the person filing the complaint anonymous.
Should an issue arise and DIS receives a complaint about a resident or apartment at Langebro Kollegium, DIS will reach out to the involved person(s) on the next business day to understand the circumstances of the complaint from their perspective.
Should an individual resident receive more than two complaints for the same type of behavior, DIS may move to terminate the rental agreement. If the inappropriate behavior of an individual resident is of a serious nature (violence and/or damage to DIS property), DIS may move to terminate the rental agreement after just one incident.
If the complaint regards an incident involving multiple persons:
- Each resident will be asked to provide an explanation of their involvement
- Proper evidence (i.e. receipts from train tickets, activities, etc.) will be requested if a resident claims they were not present during the incident
If those involved can produce alternative evidence that the incident was not as described in the formal complaint:
- DIS will share the details with the person(s) filing the complaint
- If both parties are interested, a mediation meeting between the parties will be facilitated by DIS
If those involved in the incident admit to the behavior:
- All residents involved will receive an official Behavioral Warning (in Danish: påbud), which will be saved in the databases of DIS and Frede Tellefsen Ejendomsadministration A/S
- All residents involved must soon after meet with DIS Housing Staff to discuss how to avoid such behavior in the future